FAQ

Q: What types of loans does Optional Finance provide?
A: Optional Finance provides business purpose loans to individuals and entrepreneurs. We do not provide consumer, equipment or other retail-based loans.
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Q: How do I apply for an Optional Finance loan?
A: Option Finance originates all new loans from our affiliated companies. To get a listing of our affiliate companies, please contact our Customer Service department, via phone (877-560-4701) or email.
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Q: Does Optional Finance always require a down payment on new loans?
A: Yes, all new loan customers must provide a down payment as part of the loan process. Your down payment requirement will be determined through our underwriting process based upon application and credit.
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Q: What should I expect for the term of my new loan?
A: Optional Finance offers a range of terms up to forty-eight months.
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Q: What interest rate can I expect to pay on my new loan?
A: Optional Finance offers a variety of loan options to its clients. All interest rates will be determined through our underwriting process based upon application and credit.
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Q: Can I pay off my Optional Finance loan early without penalty?
A: Yes, there is no penalty for early payment. If you are interested in paying off your Optional Finance loan early, we can provide information regarding your pay-off amount and interest per-diem. Please contact our Customer Service department, via phone (877-560-4701) or email.
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Q: Can I receive duplicates of my loan documents?
A: Yes, please contact our Customer Service department, via phone (877-560-4701) or email, for information regarding your loan documents.
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Q: What is my current outstanding Optional Finance loan balance?
A: Please contact our Customer Service department, via phone (877-560-4701) or email, for information regarding your loan balance.
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Q: How can I change my automatic payment banking information?
A: To update our records with your new banking information, please contact our Customer Service department via phone (877-560-4701) to provide your new banking information.
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Q: Can Optional provide me with my annual interest expense for tax purposes?
A: Yes, a record of the annual interest expense paid on your loan can be provided. Please contact our Customer Service department, via phone (877-560-4701) or email, to request your interest expense report. For your convenience, you can request this report be sent to you automatically on an annual basis.
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Q: Where should I send all written correspondences and/or requests?
A: Please send all written correspondence and/or requests to the address found on our "Contact Us"
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Q: Who should I call if I have questions about my loan?
A: You should always contact Optional Finance, via phone (877-560-4701) or email, with any questions pertaining to your loan.
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