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FAQ |
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| Q: |
What types of loans does Optional Finance provide? |
| A: |
Optional Finance provides business purpose loans to individuals and entrepreneurs. We do not provide consumer, equipment or other retail-based loans. |
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| Q: |
How do I apply for an Optional Finance loan? |
| A: |
Option Finance originates all new loans from our affiliated companies. To get a listing of our affiliate companies, please contact our Customer Service department, via phone (877-560-4701) or email. |
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| Q: |
Does Optional Finance always require a down payment on new loans? |
| A: |
Yes, all new loan customers must provide a down payment as part of the loan process. Your down payment requirement will be determined through our underwriting process based upon application and credit. |
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| Q: |
What should I expect for the term of my new loan? |
| A: |
Optional Finance offers a range of terms up to forty-eight months. |
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| Q: |
What interest rate can I expect to pay on my new loan? |
| A: |
Optional Finance offers a variety of loan options to its clients. All interest rates will be determined through our underwriting process based upon application and credit. |
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| Q: |
Can I pay off my Optional Finance loan early without penalty? |
| A: |
Yes, there is no penalty for early payment. If you are interested in paying off your Optional Finance loan early, we can provide information regarding your pay-off amount and interest per-diem. Please contact our Customer Service department, via phone (877-560-4701) or email. |
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| Q: |
Can I receive duplicates of my loan documents? |
| A: |
Yes, please contact our Customer Service department, via phone (877-560-4701) or email, for information regarding your loan documents. |
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| Q: |
What is my current outstanding Optional Finance loan balance? |
| A: |
Please contact our Customer Service department, via phone (877-560-4701) or email, for information regarding your loan balance. |
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| Q: |
How can I change my automatic payment banking information? |
| A: |
To update our records with your new banking information, please contact our Customer Service department via phone (877-560-4701) to provide your new banking information. |
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| Q: |
Can Optional provide me with my annual interest expense for tax purposes? |
| A: |
Yes, a record of the annual interest expense paid on your loan can be provided. Please contact our Customer Service department, via phone (877-560-4701) or email, to request your interest expense report. For your convenience, you can request this report be sent to you automatically on an annual basis. |
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| Q: |
Where should I send all written correspondences and/or requests? |
| A: |
Please send all written correspondence and/or requests to the address found on our "Contact Us" |
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| Q: |
Who should I call if I have questions about my loan? |
| A: |
You should always contact Optional Finance, via phone (877-560-4701) or email, with any questions pertaining to your loan. |
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